Question

(03.02 LC)

How is customer service defined? (6 points)

A.
Aid provided to the elderly by neighbors

B.
Assistance provided by a company to people who buy or use its products or services

C.
Help given to students by classmates

D.
Support given to employees by managers and supervisors

Answer 1

B.

Assistance provided by a company to people who buy or use its products or services

Answer 2

B.

Assistance provided by a company to people who buy or use its products or services