141k views
0 votes
Receives feedback from customers about the type of service they received

when they were in the store and compares the feedback to company's goal for
customer service. Which strategic management function is most likely using

1 Answer

0 votes

Answer:

Step-by-step explanation:

Strategic Plan: Product differentiation

Tactical Plan: Increase customer satisfaction

Operational Plan: Improve customer service with hiring and training program for customer service associates.

Hope this helps!

User ITukker
by
4.4k points