Answer:
Process
Step-by-step explanation:
From the question we are informed about The business management department at a local university which began posting all assignments and other class materials to a learning management course website instead of creating a packet or printed materials for students to purchase each term.
In this case, The business management department is implementing a process innovation.
A process innovation can be regarded as implementation of a new production as well as delivery method, it can also be implementation of improved production as well as delivery method. It encompass making a significant changes in techniques as well as the equipment or software that is been used in the production process.