Answer:
Device Manager and Disk Management
Step-by-step explanation:
There are two main utilities that can be used to solve this problem. The main one being device manager. This utility will show you any and all devices connected to the computer. This includes USB hard drives. If it is detected and has a driver installed it will show up in Device Manager. From here you can also change the drivers, disable/enable it, etc. If the device is not listed in Device Manager then you can use the Disk Management utility to check if it is listed there. This can sometimes happen when the disk does not have a proper drive letter, which can be adjusted in Disk Management. Both of these utilities are built-in to windows operating systems.