Question

They have outlined their technical needs and have sent some of the documentation along with the potential provider's SLAs and terms of service to the legal department to review. Which of the following might be a concern expressed by the legal department after reviewing these documents?

a. Ensuring data is hosted in the appropriate regions for the cloud service provider
b. Ensuring that the corporation has a way to measure uptime to ensure SLAs are actually met *J#
c. Ensuring that there is a guarantee that the cloud service provider will provide notice in the event that they decide to discontinue operations
d. Ensuring that the cloud service provider will allow an audit of their network for security purposes

Answer 1

A concern that might be expressed by the legal department after reviewing the SLAs and terms of service is:

c. Ensuring that there is a guarantee that the cloud service provider will provide notice in the event that they decide to discontinue operations.

Step-by-step explanation:

The SLA that the legal department will review should include a description of the services to be provided, expected service levels, measurement metrics for each service, each party's duties and responsibilities, and the contract remedies or penalties for breach, among others. But the legal department will be mostly concerned with legal remedies during breaches, liability limitation and warranties, and intellectual property protection issues than with more technical issues. This is despite the fact that all the terms of the SLA will be diligently reviewed by the legal department.