Answer:
have their complaint investigated by a hearing officer.
Step-by-step explanation:
In the Scenario described above, the claim of the parent / guardian regarding the inaccuracy of the statement issued about their child by their current teacher is their right as the parents have a right to lay their complaint. However, if the school decides not to comply by refusing to withdraw the statement then, the parent could proceed to lay their complaint and hence, get it investigated by an hearing officer who could be a local, state or federal executive employee who sees to legal cases involving individuals, groups and departments.