Final answer:
Intercultural communication is important because it helps people understand and work with others from different cultures for better collaboration and productivity. It also helps in developing cultural awareness and understanding our own culture.
Step-by-step explanation:
Intercultural communication is important because it helps people from different cultures understand each other, build relationships, and work together effectively. In a diverse work environment, being able to communicate and collaborate with people from different cultural backgrounds is crucial for optimizing efficiency and productivity. By learning to respect and understand other cultures, we also gain a better understanding of our own culture.