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Despite aggressive campaigns to attract customers with lower mobile phone prices, Telenor- has been losing large number of monthly subscribers. Management wants to know why so many customers are leaving
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24 votes
24 votes
Despite aggressive campaigns to attract customers with lower mobile phone prices, Telenor- has

been losing large number of monthly subscribers. Management wants to know why so many
customers are leaving Telenor and what can be done to entice them back. Are customers
deserting because of poor customer services, uneven network coverage, or wireless service
charges? How can the company use information systems to help find the answer? What
management decisions could be made using information from these systems?

User FredAKA
by
2.4k points

1 Answer

13 votes
13 votes

Answer:

the company should do research and find out why costomer are decreasing ,or do surveys, interview

Step-by-step explanation:

the company must upgrade the service that it way offering before

User Utkarsh Bhatt
by
2.5k points
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