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On her first day on the job in the fast food restaurant, Kayla's supervisor spent considerable time with her, explaining procedures and making sure that she knew how to greet customers, fill orders, and
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On her first day on the job in the fast food restaurant, Kayla's supervisor spent considerable time with her, explaining procedures and making sure that she knew how to greet customers, fill orders, and operate the cash register. What stage in the leader-member exchange theory does this describe

User Acushner
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20 votes
20 votes

Answer: Role taking

Step-by-step explanation:

The leader–member exchange theory simply focuses on the two way relationship that exist between the leaders and the followers.

When a new member joins the organization, it's the responsibility of the leader to assess the talent of the new employee and offer him or her the opportunities to demonstrate their capabilities and explain the functions that the person is expected to perform. This is what Kayla's supervisor is performing.

User Saveendra Ekanayake
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