Question

What are the 5 steps to active listening skills? I will give you a hint.... (S.O.L.E.R). Remember, you can go back on any previous Unit 2 lesson (last two weeks of lessons) and look up the answers.

Answer 1

Step-by-step explanation:

SOLER stands for: S: Sit SQUARELY on to the client, preferably at a 5 o'clock position to avoid the possibility of staring. O: Maintain an OPEN posture at all times, not crossing your arms or legs which can appear defensive. L: LEAN slightly in towards the client.