Question

Elana orders a pink T-shirt from an internet-based retailer but receives an orange T-shirt. The retailer advertises a free exchange policy for goods. In this scenario, Elana can write a(n) _____ to the retailer to request for a replacement of merchandise.

Answer 1

Elana can write a request letter to the retailer to request a replacement of merchandise.

Step-by-step explanation:

Elana can write a request letter to the retailer to request a replacement of merchandise.

She should provide the necessary information such as the order number, the incorrect item received, and the desired replacement. Elana can also mention the retailer's advertised free exchange policy and request a prompt resolution.

Answer 2

Explanation:Elana orders a pink T-shirt from an internet-based retailer but receives an orange T-shirt. The retailer advertises a free exchange policy for goods. In this scenario, Elana can write a(n) _____ to the retailer to request for a replacement of merchandise.