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make suggestion on appropriate remedial/policy and procedure changes to address the situation about volkswagen

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The Volkswagen scandal involving diesel emissions cheating has led to a loss of trust and credibility for the company. To address this situation, the following remedial/policy and procedure changes could be considered: Remediation Program: Volkswagen Financial Services has agreed to remediate all eligible customers under the CEU. The company should continue to prioritize its customers and fix its mistakes1.

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