Question

Suggest ways in which you, as a presenter, will handle feedback in a non-aggressive and professional manner if you present this project to your class?​

Answer 1

Your performance at work does not only relate to you. It affects patients, clients, other staff and the overall provision of care. Consider the giving and receiving of feedback as a tool to facilitate improvements to the quality of patient care in your workplace.

★☆*Steps/Ways*☆★

1. Manage Your Initial Response (i.e. Avoid Getting Defensive)

2. Active Listening

3. Consider the Potential Benefits

4. Put Yourself in Their Shoes

5. Thank Them Sincerely

6. Ask for Examples to Better Understand the Feedback

7. Request Time to Follow Up

8. Engage in Self-Assessment

9. Be Prepared for it

10. Test it / Move On

★Hope this helps★