Question

1.When a PSW says to a client, "everything will be okay", he/she is:

a) Creating stress for the client
b) Solving an emotional problem for the client
c) Reassuring the client
d) Preventing the client from expressing feelings

Answer 1

When a PSW tells a client 'everything will be okay,' they are typically intending to reassure the client and convey hope. However, care should be taken to ensure the client's feelings are not inadvertently dismissed. The correct answer is option C- 'Reassuring the client'.

Step-by-step explanation:

When a PSW (Personal Support Worker) says to a client, "Everything will be okay", he/she is primarily reassuring the client (Option C). This expression is meant to provide comfort and to convey a sense of hope and positivity, which can be particularly important in healthcare settings where clients may feel anxious or uncertain about their health or personal circumstances. However, this phrase should be used cautiously, as it can sometimes inadvertently prevent clients from expressing their feelings if they perceive it as dismissing their concerns. Nonetheless, the intent is typically to offer emotional support and to foster a caring and supportive environment.