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T is important to learn effective ways to give feedback to be an effective communicator and professional.

For this discussion, think about the 4-Step formida from the lecture. Read the scenario below, then answer
the prompts.
Scenarios
Jade is a senior marketing, coordinator at a large communications company, One of Jade's responsibilities is
to mentor newly hired employees like Carla. Two weeks after Carla is hired, Jade notices that Carla's email
messages are sometimes too informal. As hier mentor, Jade decides to give Carla feedback to help her improve.
Hi Carta
*
I saw your recent report to the manager. I know that you are supposed to send me the reports to proofread for you, but I kind of assumed you would
proofrend them for basic errors before you sent them to me. I think we all were fired because we know how to use professional communication skills,
so I was kind of hoping you would do a better job of fixing your report for major errors before you sent it to me. Can you start doing that please. Question: If you were Carla, how might you respond to jade’s email?

1 Answer

4 votes

Question: If you were Carla, how might you respond to jade’s email?

Answer:

"Hi Jade,

Thank you for providing feedback on my recent report. I apologize for not proofreading it thoroughly before sending it to you. I understand the importance of professional communication skills, and I will make sure to be more diligent in fixing major errors before submitting future reports. I appreciate your guidance as my mentor, and I'm committed to improving in this area.

If you have any specific tips or resources on improving my communication skills further, I would be grateful to learn from you.

Thanks again for your support.

Best regards,

Carla"

It's important to note that everyone's response might vary depending on their personality, communication style, and how they perceive the feedback. The above response is just one possible way Carla might choose to address the situation professionally and positively.

User Pekanchuan
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