Follow the procedure checklist to describe in detail how you would process and post a payment that results in a patient credit. (In other words, the bill was overpaid.) Remember to start with explaining who the patient is, what the charge is for, etc. Pretend your instructor knows nothing...tell everything. (You may use fictitious information here, or you can screenshot and submit work from the McGraw Hill software.) You may use the Patient Account Ledger from Procedure 20-1 and update the ledger with the patient credit. Upload the written description of your patient account and the patient account ledger in Canvas for your instructor to grade or the screenshot from the McGraw Hill software.