The correct answer to this open question is the following.
Although there are no options attached we can say the following.
The structure of the article makes the author's argument more effective because the author shares factors that drive people from behaving correctly to behave incorrectly. And these factors are the following. Anonymity when people hide to do damage. Dehumanizing and offend others. Make people feel there are unworthy and despicable. Another one, power and control of people and situations.
In October 2004, author Melissa Dittmann wrote the article "What Makes Good People Do Bad Things?" in the American Psychological Association (APA). In her article, she refers to the fact that under certain circumstances, good people can end up doing horrible things. Social situations force normal people to transform their behavior and they cause harm to others. The specific case she mentions is the abuse of Iraqi prisoners at Aby Ghraib. This situation was documented by Philip G. Zimbardo, professor of Standford University.
Zimbardo's classic prisoner study at Stanford University revealed how social roles influence our behavior. It was conducted by Philip Zimbardo in 1971. It was used to illustrate the theory of Cognitive Dissonance and the power of authority.
The abuse scandal in Abu Gharib prison in Iraq (2003) depicted soldiers abusing detainees. Eleven US soldiers were convicted for crimes committed against prisoners.