Question

Now suppose a client gave you this data of of telecom data that contains customer-level information with variables such as contract type, prepaid/postpaid, payment method, average monthly bill amount and whether the person had churned (left the company) or not.and asked you, "What can you find out from this data set?". Think about any two business problems that can be solved using this data.

2. Can you suggest any four areas from your respective industries that can benefit from data analytics? For example, e-commerce companies can use data to identify customers who are most likely to buy a product from the website. Similarly, which four areas can you think from your respective industry that could leverage data analytics?

Answer 1

Two business problems that can be solved using this data are Customer churn prediction and personalized marketing and customer segmentation:

Four areas from the respective industries that can benefit from data analytics are network optimization, fraud detection, customer service improvement, and revenue optimization.

Which industries can leverage data analytics?

Telecom companies can use data analytics to optimize their network performance and meet the growing demand for data and voice services. This is done by analyzing network traffic patterns and identifying congestion points.

The result would help companies make proactive adjustments to their network infrastructure to improve call quality, data speeds, and overall network reliability.