Answer:
The height of the tunnel is a maximum at the vertex of the parabola, which occurs at x = 0. The height of the tunnel is zero feet when y = 0, which occurs at x = ±6.
Therefore, the points on the graph where the height of the tunnel is a maximum is (0, 36), and the points on the graph where the height of the tunnel is zero feet are (-6, 0) and (6, 0).