Question

What key pre-approach question can you ask now that we know Rick is interested in looking at his medical insurance options? I am confident that we will have a plan that will fit your lifestyle. Are you ready to walk through your different options? Rick, are you currently insured? If you are, what do you like or dislike about your current plan?

Answer 1

"Rick, are you currently insured? If you are, what do you like or dislike about your current plan?"

Step-by-step explanation:

This way of asking him helps gather information about Rick's current insurance situation and his experience with his current plan. Understanding his likes and dislikes can provide valuable insights into his preferences and needs when exploring different options. It allows you to tailor the discussion and present him with suitable alternatives that address his concerns or align with his preferences.