Question

you are working as a desktop repair technician for a large corporation. the company uses the exact same desktop hardware for all of its user's workstations. today, you have received multiple calls from users complaining that their screen becomes filled with static when moving their mouse. you noticed that the systems all received a security patch and other updates from the microsoft endpoint configuration management (mecm) server last night. which of the following actions should you take to resolve this issue?

Answer 1

Reboot the system into Safe Mode and allow the user to continue their work

Use SFC to ensure all system files are correct and not corrupted

Rollback the video card driver and wait for a new driver to be released

Disable the DirectX service in services.msc