Question

Carlos, a network technician, replaces a failed switch with a new switch. Carlos informs the users on the subnet served by the switch that they can reconnect to the network. One user calls to report that she is still unable to access any resources on the network. Carlos checks the indicator light for the switch port to which that user is connected. The LED light is not lit. What action should Carlos take next to resolve this problem

Answer 1

Step-by-step explanation:

If the indicated network switch port has no glowing green LED then that switch port is either off or failing. This can sometimes happen even with newly replaced switches. In this case Carlos should first check to make sure that the switch port is properly installed. If so, then he should switch the port for a new one. If the LED light turns on and is still not green, then it may be an error with a faulty cable, and in this case Carlos should replace the cable with a new one, which should solve the issue.