Answer:
a. procedural justice
Step-by-step explanation:
Procedural justice can be defined as an idea of fairness in a process and how this perception of fairness is greatly influenced by the quality of service, experience and transparency received by the people. Thus, it impacts the perception that people have about those in a place of authority with respect to decision-making and processes.
Hence, if Hot Topic uses clearly defined selection criteria and a transparent process, employees are likely to think the process is fair and to experience procedural justice, even if they are not chosen for promotion