Question

This functionality enables you to combine one or more matching reservations to a main reservation. This process can be completed only if the dates are in sequential order. Routing Deposit/Cancellation Merge Reservation Shares

Answer 1

The functionality you're referring to is known as "Merge Reservation" or "Combining Reservations." It allows you to combine two or more separate reservations into a single main reservation. This feature is typically available in reservation management systems used in the hospitality industry, such as hotel booking systems.

Here's how the process generally works:

Sequential Dates: To merge reservations, the dates of the individual reservations need to be in sequential order. This means that the check-out date of one reservation should match the check-in date of the next reservation. This requirement ensures that the reservations can be logically combined without any overlapping or gaps.

Matching Reservations: The reservations you want to merge should typically belong to the same guest or group. This ensures that the merged reservation reflects the correct guest details, preferences, and any specific requests associated with the original reservations.

Deposit/Cancellation Handling: When merging reservations, it's important to consider how deposits and cancellations are handled. The policies and rules associated with deposits and cancellations may differ between individual reservations. In the merged reservation, the deposit amounts and cancellation rules from the individual reservations should be appropriately adjusted or consolidated to reflect the new combined booking.

Reservation Shares: In some cases, when merging reservations, you may have multiple guests sharing a room or accommodation. The system should allow you to manage and allocate the shared accommodations, including specifying the number of guests and their details for each reservation share.

By combining reservations into a single main reservation, you can streamline management, simplify communication with guests, and ensure a seamless experience throughout their stay.

It's important to note that the specific functionality and features may vary depending on the reservation management system or software being used. The above information provides a general understanding of how reservation merging typically works in the hospitality industry.