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the computer that you are working on is not able to complete a windows update. the update process begins to download the file, but then you receive an error message saying that the windows update was unable to download. you have checked your internet connection, and it is working. you have tried the update on your other computer, and it worked. what should you do first to fix the problem with the windows update? a. reinstall windows. b. reinstall the network drivers. c. reinstall the security certificate d. remove malware.

2 Answers

1 vote

Final answer:

Reinstall the network drivers to fix the problem with the Windows update.

Step-by-step explanation:

To fix the problem with the Windows update, the first thing you should do is reinstall the network drivers.

Reinstalling the network drivers can help resolve any issues with the computer's network connectivity, which may be causing the update to fail.

If reinstalling the network drivers doesn't solve the problem, you can try other troubleshooting steps such as checking for malware, updating Windows manually, or contacting technical support for further assistance.

User OutOnAWeekend
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3 votes

The first thing you should do to fix the problem with the Windows update is: d. remove malware.

A malware is any type of software program or file that is designed and developed to be intentionally harmful to the host computer, website, server, or network, especially for the purpose of wreaking havoc, disruption, and destruction such as a Trojan.

In Computer technology, some examples of malware include the following:

  • Viruses
  • Trojans
  • Zombies
  • Rootkit
  • Worms
  • Adware
  • Spyware

In conclusion, we can reasonably infer and logically deduce that a malware is designed and developed to cause harm to a digital host such as preventing the download a Windows update.

User Yenta
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8.3k points