The statement "In the Miami-Dade Police Department case study, predictive analytics helped to identify the best schedule for officers in order to pay the least overtime" is true
The Miami-Dade Police Department (MDPD) implemented predictive analytics to optimize officer scheduling and reduce overtime costs. They used historical data on officer availability, patrol patterns, and crime rates to predict staffing needs and identify the most efficient schedules.
As a result of these efforts, the MDPD was able to reduce overtime costs by 20% and save approximately $16 million per year. This demonstrates the effectiveness of predictive analytics in improving operational efficiency and reducing costs.