Answer:
Question 1
Read the scenario below and answer the following questions:
You are working in Food and Flavours restaurant as a supervisor. Your female co-worker is asking an alcohol-affected customer to leave; after several overt attempts, he is trying to hug her. He refuses to leave or be pacified and attempts to get close to her. The alcohol-affected customer is unhappy about you intervening in the situation and has begun threatening you. You try to pacify him, but he bangs the table and throws away the chair. The customer takes out a small pocketknife and threatens to harm you.