Answer:
In this scenario, the medical assistant should prioritize providing immediate first aid for the burn. The following actions should be taken next:
Assess the Burn: The medical assistant should evaluate the burn to determine its severity and extent. They can visually examine the affected area and ask the patient about the details of the burn incident.
Cleanse the Burn: Using sterile saline or cool running water, the medical assistant should gently cleanse the burned area to remove any debris or contaminants. This helps reduce the risk of infection.
Apply Cold Compress: Applying a cold compress or cool water to the burn can help alleviate pain and reduce swelling. The medical assistant should use a clean cloth or towel soaked in cool water and apply it gently to the affected area.
Elevate the Injured Limb: If feasible and appropriate, the medical assistant can elevate the patient's left wrist to help reduce swelling.
Protect the Burn: To prevent infection, the medical assistant should cover the burn with a sterile, non-stick dressing or a clean cloth. They should avoid using adhesive bandages directly on the blisters to prevent further damage.
Provide Pain Relief: If necessary, the medical assistant can offer over-the-counter pain relief medications, such as acetaminophen or ibuprofen, following the appropriate dosage guidelines.
Advise on Follow-up Care: The medical assistant should inform the patient about the importance of seeking further medical evaluation for burns, particularly if the burn is severe, covers a large area, or affects sensitive areas like the face, hands, feet, or genitals. They should provide information about the urgent care center's policies on follow-up care or refer the patient to an appropriate healthcare provider.
It's crucial to note that the medical assistant should always follow the urgent care center's specific protocols and guidelines for burn management.