Question

Time allocation imbalances between customer acquisition and retention can be caused by:

O lead management and maintenance
sales administration and expense reports
O corporate training on ethics programs and values
all of the above

Answer 1

The correct answer is "all of the above." Time allocation imbalances between customer acquisition and retention can be caused by lead management and maintenance, sales administration and expense reports, as well as corporate training on ethics programs and values. These factors can impact how resources and time are allocated within an organization, potentially leading to imbalances between efforts focused on acquiring new customers and efforts focused on retaining existing customers.