answer: B
The disorientation and frustration that people experience when confronted with a new culture is referred to as culture shock. Culture shock is a normal reaction to a new environment where a person is no longer in control as they have been at home. It includes the anxiety and feelings of surprise, disorientation, uncertainty, and confusion felt when a person must adapt to a different and unknown cultural or social environment. Culture shock generally comes in four stages: the honeymoon stage, the negotiation stage, the adjustment stage, and the adaptation stage. Symptoms of culture shock vary but can include boredom, withdrawal, feeling isolated or helpless, sleeping a lot or tiring easily, irritation over delays and other minor frustrations, and suffering from body pains and headaches. Culture shock is experienced by students who participate in study abroad programs, and in-country support for students may assist them in overcoming the challenges and phases of culture shock.