Answer: Identify the problem (Option d)
Step-by-step explanation:
Identifying the issue is akin to unlocking a door. If the person is oblivious to the problem, he will be unable to develop solutions because the question of what solutions will be generated will occur. Furthermore, factors and causes cannot be known without the context in which we will analyze the causes and factors, and without understanding the context, we cannot decide on a solution.
As a result, the correct option is to Identify the problem (a), then generate several solutions, then analyze the various options, which include pros and disadvantages or aspects, and finally complete the final phase, which is deciding on an effective and efficient solution that will lead us to our goal.