Answer: Here you go, i hope this kinda helps.
Explanation:Disambiguation is just a fancy way of saying "asking clarifying questions".
Watson Assistant replies to user's questions based on a confidence score.
Sometimes the customer's question could be interpreted in two or three different ways.
For example, if you say you'd like to "book a table for 8", the assistant is able to ask a clarifying question:
Did you mean booking a table for 8PM, 8AM, or booking a table for 8 guests?
Watson Assistant will ask the question when its confidence score is divided between a few options to ensure that your customers get exactly the right service they need.