Answer:
Preventable failure: a failure caused by deviating from a known process. ...
Complex failure: a failure caused by a system breakdown. ...
Intelligent failure: a failure caused by an unsuccessful trial.
Poor planning, political influence, corruption, lack of participation from citizens, lack of transparency, accountability, manipulation, and very poor human resources policy.
The emergency reaction that was delayed
elusive public transport
Inadequate access to healthcare
Up to par maintenance of public infrastructure
Housing affordability issues
Explanation: Depending on what type of service you are talking about.