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The software development team for Global Proximity Systems delivered what the client asked for on time, on budget, and on quality. When the client released the new feature, their customers found that it did not meet their needs. Which scenario below best describes this situation? I have been constantly getting things wrong because of answers I am getting, so please DON'T help if you don't know because I really need help. I will like asap

Project quality conformed to requirements, but product quality did not.
The software team developed a feature that was fit for use but did not conform to requirements
The software feature was of the right grade but not the right quality.
The software team conformed to client requirements, but the finished product was not fit for use

User Ben JW
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Final answer:

The software development team met the client's specifications but did not meet the end users' needs, indicating a discrepancy between project quality and product quality. The key issue was that requirements set by the client did not reflect the actual needs of the customers, underlining the need for better alignment between design decisions and end-user expectations.

Step-by-step explanation:

The scenario presented indicates a disconnect between project quality and product quality. The team delivered what was asked for by the client; met the deadline, budget, and quality requirements, yet the final product did not meet the end users' needs. Here, project quality conformed to requirements, but product quality did not, which signifies that the project's success criteria were not properly aligned with the actual needs and usage scenarios of the end customers. This can happen when design decisions made early in the process do not capture the customers' desires or when design attributes focus solely on technical specifications rather than user experience.

Examples provided in the question illustrate that even if a design meets certain criteria, low usability or lack of comfort can result in a product not being fit for consumer use. This highlights the importance of comprehensive testing and evaluation of design concepts, considering all relevant criteria and constraints, and paying attention to the users' implicit needs, not just explicit specifications provided by the client.

Thus, although the software team conformed to the client's requests, the end result was not fit for use for the actual users of the software. The main takeaway is the importance of understanding the difference and ensuring measures are taken during the design and development process to align project requirements with real-world product usage and quality expectations.

User Mingle
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