Final answer:
To develop a proposal for changes in food services, a problem-solving team needs to be established. The team should have clear objectives, effective communication, expertise and skills, and promote collaboration and decision-making.
Step-by-step explanation:
In order to develop a proposal for changes to increase customer satisfaction with the food services, a problem-solving team needs to be established. This team should consist of individuals with diverse backgrounds, including representatives from the food services department, students, faculty, staff, and possibly external experts.
Four factors that must be considered to make the team effective are:
- Clear objectives: The team should have a clear understanding of their goals, such as identifying specific issues with the current food services and developing feasible solutions.
- Effective communication: Members of the team should be able to communicate openly and honestly, sharing their perspectives and ideas. This can be achieved through regular meetings, brainstorming sessions, and the use of collaborative tools.
- Expertise and skills: The team should have a mix of individuals with relevant expertise and skills, such as knowledge of food services, customer satisfaction, nutrition, and international student needs. This diversity will ensure a comprehensive evaluation and well-rounded proposal.
- Collaboration and decision-making: The team should work together collaboratively, valuing each member's input. Consensus should be reached through a democratic decision-making process, allowing all perspectives to be considered.