Question

A team is defined as a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable. This activity is important because in this day and age, employees in most any industry must understand the importance of teamwork and effectively contribute to their teams. The goal of this activity is to provide you with problem-solving skills when it comes to issues related to teams.

White Flint General Hospital has seen a surge in delays in admitting patients due to a lack of space. A team of hospital employees has been assembled to address the issue and recommend changes to the hospital board. The team is meeting for the first time, and things do not go so well. How did the team handle the meeting? What would you have done?

1. At the beginning of the meeting Kira does not properly lead the team during the ______ stage of team development. Therefore; the team was stuck in the ______ stage.

forming; storming

norming; storming

storming; norming

performing; forming

norming; performing

2. At the end of the video Kira recommends that the team circle back in a week, but Sarah believes that would be a waste of time and that a meeting should be held with a group of doctors. Kira seems to agree. Regarding the conflict between Sarah and Blake, what conflict management technique is Kira using?

avoidance

compromise

collaboration

competing

equity

3. Kira allowed the conflict between Blake and Sarah to turn

dysfunctional.

functional.

professional.

motivating.

frequent.

4. Sarah’s proposal that nurse practitioners be able to discharge patients is reflective of which conflict handling style?

compromise

equity

collaboration

competing

avoidance

5. Kira exhibited which of the following ways a manager can build a cohesive team?

keeping the team small

maintaining high socialization standards

being a participative leader

helping the team succeed

tying rewards to team performance

Answer 1

In a team at White Flint General Hospital, Kira did not properly lead the team during the forming stage, resulting in a stuck team dynamic. Kira used the compromise conflict management technique to address the conflict between Sarah and Blake. Kira built a cohesive team by tying rewards to team performance.

Step-by-step explanation:

1. At the beginning of the meeting, Kira does not properly lead the team during the forming stage of team development. Therefore, the team was stuck in the storming stage.

2. Regarding the conflict between Sarah and Blake, Kira is using the compromise conflict management technique.

3. Kira allowed the conflict between Blake and Sarah to turn dysfunctional.

4. Sarah's proposal that nurse practitioners be able to discharge patients is reflective of the collaboration conflict handling style.

5. Kira exhibited the way a manager can build a cohesive team by tying rewards to team performance.