Question

After replacing a laptop touchpad, a technician finds that the touchpad does not move the cursor. However, a USB mouse does. Before opening the laptop case to re-check the connection, which of the following actions should the technician perform? Increase the operating system's mouse speed setting. Unplug the USB mouse and re-check touchpad movements. Toggle the scroll lock key on the keyboard. Perform a minimal boot of the operating system so that device drivers are not loaded.

Answer 1

Before opening the laptop case to re-check the connection, the technician should unplug the USB mouse and re-check touchpad movements.