Answer:
Professional communication is a sub-genre of communication that refers to the various forms of speaking, listening, writing, and responding carried out both in and beyond the workplace, whether in person or electronically. Professional communication can involve different purposes, audiences, contexts, and media. There are many reasons why we should study professional communication. Some of them are: • Professional communication can help us communicate effectively and efficiently in various situations, such as giving presentations, writing reports, collaborating with colleagues, negotiating with clients, or resolving conflicts3. • Professional communication can help us develop our critical thinking, problem-solving, and creativity skills, which are essential for innovation and adaptation in a changing world• Professional communication can help us build our credibility, reputation, and trustworthiness as professionals, which can lead to more opportunities and career advancement3. • Professional communication can help us understand and respect different perspectives, cultures, and values, which can foster diversity and inclusion in the workplace and society3.