Question

Upon notification from the receiving department that the goods have been returned, the manager issues a(n) ________ , which authorizes the adjustment of the customer's account.

Answer 1

Upon notification from the receiving department that the goods have been returned, the manager issues a credit memo, which authorizes the adjustment of the customer's account. This document confirms the return of the items and the subsequent refund or credit to be applied to the customer's account, ensuring a smooth and accurate transaction process.