Question

Paul has consistently performed above the standard and always go above and beyond his share of work. Paul feels disappointed because his manager has not recognize the extra effort he has put in. According to the expectancy theory, there is a problem in the ________ relationship.

Answer 1

The expectancy theory points to a problem in the reward-performance relationship in Paul's scenario, where his expectation of recognition for additional effort is not met, potentially diminishing his motivation and job satisfaction.

Step-by-step explanation:

According to the expectancy theory, there is a problem in the reward-performance relationship. Expectancy theory asserts that individuals are motivated to act in a certain way based on the expectation that their effort will result in a desirable outcome. When Paul's extra effort is not recognized by his manager, his expectation that increased performance will lead to rewards is violated. This can lead to decreased motivation and job satisfaction, as the connection between the effort they put in and the outcomes they expect (such as recognition, rewards, or promotions) is unclear or not present.

Therefore, for Paul, the lack of acknowledgment for his extra work suggests that the critical relationship between performance and rewards is not functioning as it should be. To maintain an effective workplace and employee motivation, managers must understand these dynamics of motivation and provide timely recognition and rewards for outstanding work.