Question

Surface-level diversity Managers should strive to create a work environment where all employees feel comfortable and able to do their jobs. However, the tendency to categorize a person based on surface-level differences, or those characteristics that are ________ can complicate this endeavor.

Management at Work Managers, as well as employees, can make assumptions about others based on surface-level diversity. Deborah has been evaluating a local marketing company and has discovered that no women hold executive positions at this company. While she can't find any particular reason for the lack of diversity at this level, she is including in her report that recruiting and hiring efforts at the executive level should include this underrepresented population. This is an example of sex discrimination, and the findings from Deborah's evaluation seem to suggest the presence of a diversity ceiling for women at this marketing company. Charges of unfair racial and ethnic discrimination occur more often than any other type of discrimination

Answer 1

Surface-level diversity refers to characteristics that are visible or easily observable, such as gender, race, ethnicity, age, and physical abilities. In the given context, the missing word to complete the sentence would be "visible" or "externally visible." Therefore, the revised sentence would be:

"The tendency to categorize a person based on surface-level differences, or those characteristics that are visible, can complicate this endeavor."