Final Answer:
(a) The transition matrix
representing the movements between the two cable companies X and Y is given by:
![\[ T = \begin{bmatrix} 0.8 & 0.1 \\ 0.2 & 0.9 \end{bmatrix} \]](https://img.qammunity.org/2024/formulas/mathematics/high-school/dnjzv8v45spzzgiy9juje05zgvc3mqu37y.png)
(b) The eigenvalues of
are 0.7 and 1. The corresponding eigenvectors are
for the eigenvalue 0.7 and
for the eigenvalue 1.
(c) The matrices
can be constructed as follows:
![\[ P = \begin{bmatrix} 1 & 1 \\ -1 & 2 \end{bmatrix} \]](https://img.qammunity.org/2024/formulas/mathematics/high-school/maccnvx6hafo00u3afnw3xc13430yh97zg.png)
![\[ D = \begin{bmatrix} 0.7 & 0 \\ 0 & 1 \end{bmatrix} \]](https://img.qammunity.org/2024/formulas/mathematics/high-school/j9k385wih0i9pc6iyl1iskbnbqeubzvbko.png)
such that

Step-by-step explanation:
(a) The transition matrix
is constructed based on the given information about the movements of customers between the two cable companies. The entries represent the probabilities of transitioning from one company to the other.
(b) To find the eigenvalues, we solve the characteristic equation
where
is the identity matrix. The corresponding eigenvectors are then found by substituting each eigenvalue back into
(c) The matrices
are obtained by arranging the eigenvectors into
and the eigenvalues into
The relationship
is a diagonalization of the transition matrix

In conclusion, the calculations provide the necessary matrices
for the diagonalization of
. These matrices are crucial for analyzing the long-term behavior of the customer movements between the two cable companies, as described in the subsequent parts of the question.