Final answer:
Satisfied employees with high organizational commitment have lower rates of turnover and absenteeism. Factors contributing to job satisfaction include autonomy and control over their work. The correct option is C.
Step-by-step explanation:
When considering which of the following is true for satisfied employees with high organizational commitment, the correct answer is c. lower rates of turnover and absenteeism. This is because satisfied employees who are highly committed to their organization are less likely to leave the job (lower turnover) and are more likely to attend work consistently (lower absenteeism). In contrast, higher rates of cognitive dissonance and lower levels of job involvement, which are options a and b, are typically associated with dissatisfied and less committed employees.
Furthermore, higher rates of voluntary turnover, option d, are definitely not associated with satisfied and committed employees. Research indicates that job satisfaction and organizational commitment can lead to positive outcomes such as improved job performance, organizational citizenship behaviors, greater overall satisfaction in life, and better organizational performance.
Employers should care about job satisfaction because it is correlated with many factors that are beneficial to the organization, including job performance, lower rates of turnover and absenteeism, and higher levels of organizational citizenship behavior. Studies have shown that factors like autonomy, control over one's work, participation in decision making, freedom from surveillance, and feeling integral to the outcome of their work are important contributors to job satisfaction.