Question

Sandy is the mother of a toddler at the childcare facility where you work. She has dropped off her son Nathan at the facility and it appears that he is sick—to make sure, you check his fever and find out that it is 102°. You call her to ask her about the situation, and she says that she knew he was sick, but she cannot miss work today, so he needs to stay at the center. Your facility’s sick child policy states that sick children with fevers over 101° need to stay home until 24 hours has passed from the time the fever went below 100°. How would you respond to Sandy in a way that maintains professionalism and a good relationship with her while still enforcing the sick child policy? Please write a verbatim “script” for what you could say to her.

Answer 1

Answer:"Hello Sandy, this is [Your Name] from the childcare facility. I wanted to let you know that we've checked Nathan's temperature and it is currently at 102°F. I understand that you're in a difficult situation, but I want to remind you that our sick child policy requires that children with fevers over 101°F stay at home until they have been fever-free for at least 24 hours. This is important for the safety and well-being of all the children in our care. I understand that missing work can be challenging, but I strongly encourage you to make arrangements for Nathan to stay home until his fever has gone down. Thank you for your understanding and cooperation."

Step-by-step explanation: