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Recently you ordered an electronic gadget online and found out that it was faulty. Write a formal letter to the Warehouse Manager about your complaint in 200-250 words. You may add the following prompts in your letter: ● Condition of the gadget when you received the parcel. ●The time you realised that the gadget was faulty. ● Claiming procedure. Refund or exchange. ●Importance of the gadget to you. ●Give suggestions to improve the quality in order to get good feedback from the customers.

1 Answer

2 votes

Answer:

[Your Name]

[Your Address]

[City, State ZIP Code]

[Email Address]

[Date]

[The Warehouse Manager's Name]

[Company Name]

[Address]

[City, State ZIP Code]

Dear Sir/Madam,

I am writing to bring to your attention the issue that I encountered with my recent purchase from your online store. I ordered a toaster on [date], and I received the parcel on [date]. However, upon opening the package, I was disappointed to see that the toaster was in a faulty condition.

The toaster appeared to be in good condition when I first received it. However, it was only when I attempted to use it for the first time on [date] that I realised it was faulty. It did not function as expected, and I was unable to use it for its intended purpose.

I would like to follow the claiming procedure for either a refund or exchange of the gadget. I believe this is a reasonable request given that the toaster is not functioning as it should be.

The toaster is of great importance to me as I had intended to use it to prepare my breakfast. It is not only frustrating to have received a faulty gadget, but it is also a waste of my time and money.

I suggest that your company improves the quality of the products you are selling to customers. This will ensure that customers are happy with their purchases and that they leave positive feedback. I understand that sometimes products can be faulty, but improving quality control could prevent such issues.

I hope to hear from you soon regarding my claim. Thank you for your attention to this matter.

Sincerely,

[Your Name]

Step-by-step explanation:

User Tom Bennett
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