Based on the scenario, it appears that Samantha may need to work on several areas of emotional intelligence (EI).
Firstly, it seems that Samantha may need to work on her self-awareness, which is the ability to recognize and understand her own emotions. Samantha's defensive reaction to feedback suggests that she may not be aware of her own emotional triggers or how to manage them effectively. By improving her self-awareness, Samantha may be able to better regulate her emotional responses in the workplace.
Secondly, Samantha may need to work on her empathy, which is the ability to understand and connect with other people's emotions. Her dismissive attitude and lack of understanding of others' perspectives indicate a lack of empathy. By practicing empathy, Samantha may be able to build better relationships with her coworkers and work more effectively as part of a team.
Lastly, Samantha may need to work on her social skills, which involve the ability to communicate effectively, build relationships, and work collaboratively with others. Her inability to get along with coworkers and the tension she is causing in the office suggest a need for improved social skills. By developing stronger social skills, Samantha may be able to improve her relationships with coworkers, reduce tension, and work more effectively in a team environment.
In conclusion, based on the scenario, it appears that Samantha may need to work on several areas of EI, including self-awareness, empathy, and social skills. By improving these skills, Samantha may be able to build better relationships with coworkers, work more effectively as part of a team, and reduce tension in the office