In the balanced scorecard management process, the step where companies establish operating budgets and prioritize business process
The "Plan" step.
In the balanced scorecard framework, the management process typically consists of four key steps: Plan, Do, Check, and Act (PDCA cycle). The "Plan" step involves setting strategic objectives, defining performance measures, and aligning the organization's resources and initiatives to achieve those objectives. This includes establishing operating budgets and identifying and prioritizing business process improvements to support the overall strategic goals of the organization.