Answer:
Explanation:Total quality management (TQM) is an integrated effort to systematically and continuously improve the quality of an organization's products and/or services. TQM is a management philosophy that focuses on the continuous improvement of all aspects of an organization, including processes, products, and relationships with customers and stakeholders.
TQM involves the active participation of all members of an organization in the process of identifying and addressing quality issues. It also involves the implementation of quality control systems and the use of statistical and data-driven methods to monitor and improve quality.
The goal of TQM is to achieve a level of excellence in all aspects of an organization's operations, resulting in improved customer satisfaction, increased efficiency, and a competitive advantage in the marketplace.
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