The communication process model is a model that describes the process of communication as a linear, step-by-step process that involves a sender, a message, a channel, a receiver, and feedback.
The model includes the following steps:
1. Sender: The person who initiates the message.
2. Message: The information or idea being conveyed by the sender.
3. Encoding: The process of translating the message into a form that can be understood by the receiver.
4. Channel: The medium through which the message is transmitted (e.g. face-to-face, phone, email).
5. Receiver: The person who receives the message.
6. Decoding: The process of interpreting the message by the receiver.
7. Feedback: The response of the receiver to the message, which is sent back to the sender.
This model helps to explain how communication occurs and how it can be improved by considering the factors that influence each step of the process.