1. The correct order of steps in controlling is:
a. establish standards, take corrective action, measure performance
b. establish standards, measure performance, take corrective action
c. measure performance, establish standards, take correction action
d. none of the above
2. Which of the following are activities in controlling?
a. forecasting, setting objectives, action planning, administering policies, establishing procedure
b. setting performance standards, evaluating/documenting/correcting performance
c. selecting organizational structure, delegating, establishing working relationship
d. deciding, communicating, motivating, selecting/developing people